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There are a new cmdlets after November 2015 update. Today we’ll talk about CsSLAConfiguration.
In the example below, the user thiagom can receive call from PSTN, the Enterprise Voice is enabled and can accept 2 calls maximum.
You need create a SLA Server Aplication and custom the feature. After create the New-CsServerApplication, you can set the CsSlaConfiguration.
Set-CsSlaConfiguration -Identity thiagom -BusyOption BusyonBusy -MaxNumberOfCalls 2
Also, you can use Forward and Voicemail to -BusyOption.
After, you can add delagates with Add-CsSlaDelegates.